Blog

blog post image

On May 2, 2014, Judge Yvonne Gonzalez Rogers of the U.S. District Court for the Northern District of California certified a class of bus and train drivers, who claim that the San Francisco Municipal Transportation Agency (MUNI) failed to pay them for working overtime for hours spent on workplace tasks including attending meetings and filling out vehicle inspection paperwork.

Read More
blog post image

Whether you just quit your job because you could not stand your supervisor’s behavior, attitudes, or jokes; or you are pondering taking legal action against your current company, you want to avoid repeating your mistakes and your bad experiences.

Read More
blog post image

You have had a rough time at work lately. Perhaps your boss deliberately underpaid you. Perhaps a coworker or a client said something viscerally offensive to you. Can you fix what is broken, or should you cut your losses and move on?

Read More
blog post image

Here is an example of how to use the 5 Whys “in the real world” to get to the root cause of a managerial crisis. Imagine that you are trying to fill a slot for an Executive Sales Vice President. You have had a big turnover problem: six people have held the job in the last three calendar years.

Read More
blog post image

Whether you have been hiring inefficient workers or experiencing a dreadfully high turnover rate, you are struggling to make your HR processes work smarter for your company. Over the next several posts, we will be introducing and discussing a very exciting, well-respected methodology for understanding root causes of business problems.

Read More